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GerryBiker
New Contributor

Re: Furious over this "try again" crap.

Disconnect your device from WIFI and open LastPass offline!

You will have access to all accounts in the cache.      😉

Jaspion
New Contributor

Re: Furious over this "try again" crap.

Same problem as many LastPass users since last month.

 

Masterpassword is correct

No verify email on my security email

 

So I'm stuck on offline mode since weeks.

 

Can't open a support ticket (is it only for paid customers?)

 

Is this a sad joke ?

So please HELP

GerryBiker
New Contributor

Re: Furious over this "try again" crap.

You can open your LastPass vault offline and get your mailbox password there!

Follow up my recent instruction and handle your account as if it´s online!

The problem with the support is, that they just reply to the mailaddress you´re registered with.

It´s as if they don´t read the messages properly.

Once you open your mailbox (the registered one) you´ll probably find tons of mails from the support there!

 

Good luck!

RachelO
LogMeIn Contributor

Re: Furious over this "try again" crap.

Hi @Jaspion,

 

I do see that you have a security email set for your LastPass account and verification emails are being sent to that security email. Please check that email (including junk/spam/all mail folders) to click the red Verify button in that email sent from LastPass to complete your login.




RachelO is a member of the LogMeIn Community Care Team.

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