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For more information about the LastPass security incident please visit our blog

vladkrasovsky
New Contributor

Can't receive login verification emails

Hi,

I'm from Ukraine and can't receive any emails to my secure (additional) email, since it is no longer available.


It is the only way for me to login into my LastPass account.

My additional email used the `@yandex.ua` domain name zone, which the Ukrainian government locked, so all emails are failing https://prnt.sc/jyvYVJ0XEIQf

I received approval from the Yandex support service, that my email was transferred to the `@yandex.com` domain name zone, which makes my hands tied with no possibility to get access to my account https://prnt.sc/R9hF47xmLBA8

It would be great if someone could help or at least suggest ways how to resolve that case 🙏