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JMKlein
New Contributor

Cannot enable passwordless login

I've been using passwordless login since it was first released, and it has been working fine. In the last couple of weeks, it's been behaving strangely. Here's a list of the problems that I've experienced:

  • Lastpass on my Windows laptop doesn't always recognise my response when I accept the authorisation in the Authenticator on my Android phone.
  • Sometimes, the authorisation request from my laptop doesn't reach my phone.
  • Even though passwordless login is enabled, some days it will ask for my password instead.
  • For the last few days, when I open the Lastpass extension in Chrome, it prompts to enable passwordless login. Even though I have enabled it, it's still prompting me to enable it.
  • I'm also receiving a message the I need to update the Lastpass extension in Chrome. I've done that a few times, but it doesn't seem to recognise this.
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