I am a mobile-only user, and I cannot change my email address. There is no way to do so on the app, and it won't let me do so on a web browser without switching to a desktop-only account. I do not want to use 2 of my free switches JUST to change my email address and then go back to mobile-only . Is there a way for mobile-only customers to change their email address?
Solved! Go to Solution.
Hi @CheriseEA,
Currently it is not possible to change your LastPass account email on a mobile device, this does need to be done in a browser. All free users should continue to have access to essential features such as Settings and Advanced Options when logging in to LastPass at https://lastpass.com/?ac=1 and dismissing the device type switch notification, after dismissing the device type switch/closing the window are you able to follow the steps here to change your account email?
Hi @CheriseEA,
Currently it is not possible to change your LastPass account email on a mobile device, this does need to be done in a browser. All free users should continue to have access to essential features such as Settings and Advanced Options when logging in to LastPass at https://lastpass.com/?ac=1 and dismissing the device type switch notification, after dismissing the device type switch/closing the window are you able to follow the steps here to change your account email?
That worked! thank you so much!