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CheriseEA
New Contributor

Change Email Address on Mobile

I am a mobile-only  user, and I cannot change my email address. There is no way to do so on the app, and it won't let me do so on a web browser without switching to a desktop-only account. I do not want to use 2 of my free switches JUST to change my email address and then go back to mobile-only . Is there a way for mobile-only customers to change their email address?

1 ACCEPTED SOLUTION

Accepted Solutions
RachelO
Retired GoTo Contributor

Re: Change Email Address on Mobile

Hi @CheriseEA,

 

Currently it is not possible to change your LastPass account email on a mobile device, this does need to be done in a browser. All free users should continue to have access to essential features such as Settings and Advanced Options when logging in to LastPass at https://lastpass.com/?ac=1 and dismissing the device type switch notification, after dismissing the device type switch/closing the window are you able to follow the steps here to change your account email




RachelO is a member of the LogMeIn Community Care Team.

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2 REPLIES 2
RachelO
Retired GoTo Contributor

Re: Change Email Address on Mobile

Hi @CheriseEA,

 

Currently it is not possible to change your LastPass account email on a mobile device, this does need to be done in a browser. All free users should continue to have access to essential features such as Settings and Advanced Options when logging in to LastPass at https://lastpass.com/?ac=1 and dismissing the device type switch notification, after dismissing the device type switch/closing the window are you able to follow the steps here to change your account email




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudos!
CheriseEA
New Contributor

Re: Change Email Address on Mobile

That worked! thank you so much!