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Jack200
Active Contributor

Change master password

I read the instructions to change the master password for LastPass. Seemed pretty straightforward, until I got to the end page. To me, it seems to be saying that once I change the master password, all my passwords will be lost and I have to create new passwords for all the sites I use. (hundreds of sites) That can't be right, can it? I would think (like any other password) I would just click on "change master password", put in old password, enter a new password and verify the new password.  

5 REPLIES 5
AshC
GoTo Manager

Re: Change master password

Hi @Jack200  

Sorry for the confusion there, changing the account password would not delete your vault automatically.  Only resetting the account or reverting to a prior password would do something similar.  

 

Did you forget the LastPass password initially, or how exactly are you updating the credentials? 

 

PW change guide:  https://support.logmeininc.com/lastpass/help/change-your-master-password-lp020001 


Ash is a member of the GoTo Community Care Team.

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Jack200
Active Contributor

Re: Change master password

Hi AshC

 

I realized that I have not changed my master password in a while. I thought I could just click on "change master password"> Provide my old password> enter a new password>verify the new password. That's all I have to do, right? I did not forget my master password. I just want to change it.

Not sure what you mean by: "how exactly are you updating the credentials?" 

 

The last (optional) step is what is confusing to me:

 

"What to do next: (Optional)

Changing or resetting your master password will invalidate all one-time passwords that you generated before the change occurred (as it requires your Vault to be re-encrypted). This means that you will need to generate new OTPs after a master password change, as all OTPs you generated previously will no longer be listed."

GlennD
GoTo Manager

Re: Change master password

Hi @Jack200, welcome to the community.

 

When you change your Master Password your vault is first decrypted (on your device), and then re-encrypted again using your new Master Password. Depending on the size of your vault it may take a few seconds.

 

New Standard and Recovery one time passwords will need to be regenerated so that they use the new Master Password (especially important for account recovery). I would recommend setting up additional recovery options while you are at it.

 

Glenn is a member of the GoTo Community Care Team.

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Jack200
Active Contributor

Re: Change master password

Sorry, I'm so dense but I just can't see why changing a password is so difficult.

 

Over the years, I've created 100's of passwords and I have changed many passwords on a regular basis. (Banks, Credit Cards, etc) Never had a problem. I just can't comprehend all this temporary password stuff here and there. I have no confidence in me doing this procedure. I can't take a chance losing all my passwords.  

Thanks anyway.

GlennD
GoTo Manager

Re: Change master password

Hi @Jack200,

 

It's really not that difficult at all, I think you are getting hung up on the details. For the most part it is all automatic one you save the new Master Password. I doubt you have any standard one time passwords generated already or use them, other wise you would be familiar already so you can ignore that message.

 

The important part is having a strong Master Password that you can remember (it is never sent to us and we cannot reset it if you forget it), and you have set up account recovery in case you ever do forget it. I would also recommend setting up MFA on your account with our authenticator app, or Google's etc.

 

Glenn is a member of the GoTo Community Care Team.

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