On March i joined the LastPass Family. Recently i needed to reset my account. For that reason i needed to transfer the ownership to another family member in order to be able to do that. In the:
How do i reset my account article was written: Data that will remain active .Your account status, including current trial or paid subscription plan. So i assumed that the already paid plan will be still intact after i join again. Now the ownership is again transferred to me but i get all the notifications to upgrade my account to family even though my subscription is still active. Can you assist me how to fix that? I already started a billing case but i haven't got any response?
Solved! Go to Solution.
Hi @Frofro1
Welcome to the Community.
It looks like the Family plan trial expired. We'll try to extent that period and follow up by email soon.
Hi @Frofro1
Welcome to the Community.
It looks like the Family plan trial expired. We'll try to extent that period and follow up by email soon.