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liftbigstone
Active Contributor

Re: Why is my device repeatedly not recognized when I log in to LastPass?

I'm in the exact same situation. So are at least a few others:

 

https://community.logmein.com/t5/LastPass-Support-Discussions/Disable-verification-email/td-p/268648

https://community.logmein.com/t5/LastPass-Support-Discussions/Please-stop-asking-me-to-verify-my-ide...

https://community.logmein.com/t5/LastPass-Support-Discussions/Continuous-quot-we-do-not-recognize-th...

 

That's just the front page of the forum right now. I didn't even go to page 2 or try and dig, beyond what I did before I signed up and made my post.

And, yeah, it's only like the last few days or week or whatever. Sp, LP clearly changed something behind the scenes, and it isn't quite right.

oraguru
Active Contributor

Re: Please stop asking me to verify my identity when I use a VPN

If you think the developers at LastPass/LogMeIn are a bunch of IDIOTS let them know. Contact Support and let them have it. Don't just bitch about it here...

oraguru
Active Contributor

Re: How to deactivate "Check your credentials" ?

This is a BUG introduced a little over a week ago by the DEVELOPERS. There is a check box in settings that says "Ignore VPN locations" that they are IGNORING.

 

If you think the developers at LastPass/LogMeIn are a bunch of IDIOTS let them know. Contact Support and let them have it. Don't just bitch about it here...

 

Try this number, too 1 (833) 851-8340

liftbigstone
Active Contributor

Re: Please stop asking me to verify my identity when I use a VPN

I don't know if I want to get all combative about it or anything. I'm just looking for a solution to a problem.

andy-here
Active Contributor

Re: Review your login info and try again.

@Rob_R  I received a reply  from a LP Support Specialist after approximately two and a half days.

arshie
Active Contributor

Re: How to deactivate "Check your credentials" ?

@GlennD thank you so much. That worked!

angelad
New Contributor

Re: Review your login info and try again.

thank you following your advice the prob is fixed

glennd your a star my faith is restored in last pass

i realise how important a part of my IT life last pass is now and its really worth paying a sub to get support and other features

ian666
Active Contributor

Re: Please stop asking me to verify my identity when I use a VPN

Sick and tired of having to verify my sing in every time I us this program. It is time the bug was fixed or I and maybe others will find another manager (plenty on the market}😠😠

oraguru
Active Contributor

Re: Review your login info and try again.

Any chance you can share their "fix"?

oraguru
Active Contributor

Re: Review your login info and try again.

Any chance you can share the "fix'?