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UKNimrod
Active Contributor

Do not want phone support

Support for Premium customers is by phone only, when a user is travelling and has no connection to a mobile network because of exorbitant and prohibitively expensive calls plus daily network registration charges then effectively there is no support.

A Premium account with no viable support option is not acceptable.

1 REPLY 1
AshC
GoTo Moderator

Hi @UKNimrod

Was there an outstanding issue that you need assistance with? I'm happy to help create a case under your Premium account if you cannot connect by phone.


Ash is a member of the GoTo Community Care Team.

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