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encsuperstition
Active Contributor

Emergency Access

1. Testing the feature I noticed that the Emergency Access invitation goes to the secondary “security email” rather than to the account email. May I ask why?

2. As to the account granting access, is it possible to adjust the Time Zone in order to receive Request Access notifications with correct time? (you have until... to deny request). Actually the time is correct (adjusted to TZ) in the app notifications but not in the email notification.

Thanks!
1 REPLY 1
encsuperstition
Active Contributor

Re: Emergency Access

“1. Testing the feature I noticed that the Emergency Access invitation goes to the secondary “security email” rather than to the account email. May I ask why?“

I insist that such behavior seems quite odd, since the invitation is explicitly for the account email. The person who invites writes the invited person’s account email, yet the invitation is sent to the secondary “Security email” (if set). How does that make sense?