cancel
Showing results for 
Search instead for 
Did you mean: 
TomZ1
New Contributor

Fingerprint setup, Windows 11

I am setting up finger print reader. 

 

 

When setting up the finger print, last pass asks to Swipe finger. At first it says "Hold your finger to the finger print sensor". I do so, it says: "Unknown fingerprint, try again". A try different fingers working for windows login with no success. 

The fingerprint reader works for well for Windows log in. 

 

- Windows 11

- Dell XPS 9570

- In device manager I have just one finger print reader Goodfix finger print, driver is up to date.

- Windows/browser restart does not help

- Last pass app on Win is installed.

- Google 2FA enabled

TomZ1_0-1637526964147.png

 

Any idea?

Thanks

2 REPLIES 2
Techitout
Active Contributor

Re: Fingerprint setup, Windows 11

A new driver has just been released try windows update. You get further than me the pop out for the reader doesn't even appear for me. Hope it helps.
TomZ1
New Contributor

Re: Fingerprint setup, Windows 11

Well after the latest update. the windows to scan finger does not pop ups as well. 😞

I click on update on this windows and nothing happens.

TomZ1_0-1637786689982.png