cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

For more information about the LastPass security incident please visit our blog

Coonchangs
Active Contributor

Firefox plugin broken

Hi guys,

 

Since a week or so ago my plugin in Firefox starts misbehaving after every restart of the browser. It works for the first few sites maybe but every time it breaks after a few sites.

 

Here is an example:

CTM.png

 

So the autocomplete box is in completely the wrong place and nothing gets autocompleted. I have to manually select username and then select password for every site.

 

Can you please assist?

Thank you

Tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
andrew735
LastPass Contributor

Re: Firefox plugin broken

Hello! Sorry for the continued trouble on this. We are working on getting the fix out there but in the meantime we have disabled the new experience for Firefox users. Next time you restart your browser you should see the old experience again. If that doesn't work try logging out and back in again. Hope that helps!

View solution in original post

5 REPLIES 5
andrew735
LastPass Contributor

Re: Firefox plugin broken

Hello! Sorry for the continued trouble on this. We are working on getting the fix out there but in the meantime we have disabled the new experience for Firefox users. Next time you restart your browser you should see the old experience again. If that doesn't work try logging out and back in again. Hope that helps!

Coonchangs
Active Contributor

Re: Firefox plugin broken

Ah that's great - thank you so much for being so quick on this. Really appreciate it. Very happy with the previous version as long as it works! 🙂

 

Best,

Albert

Coonchangs
Active Contributor

Re: Firefox plugin broken

 Hi, so this is happening again.

 

Coonchangs_0-1666699003044.png

Coonchangs_1-1666699029923.png

 

Why does this keep happening? I'm not happy to pay for something that's not working properly.

AshC
GoTo Manager

Re: Firefox plugin broken

I'm sorry about that. We are working to improve the newest Save and Fill functionality currently, which may be affecting the visibility on some pages. If it is causing any trouble, you can disable this feature in your LastPass app's Vault: Advanced Options.
 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
Coonchangs
Active Contributor

Re: Firefox plugin broken

Cool, that seems to have fixed it for now, so it must be the new Save and Fill yes.

Thanks!