Showing results for 
Search instead for 
Did you mean: 
New Contributor

Folder Recovery

My vault seems to be missing a folder.

Is there any way of recovering earlier versions of the vault.

I am running LastPass Free  on Windows 10 x64 v22H2.

All my searches merely find Master Password recovery.  I know my password and can log into my vault.

GoTo Manager

Re: Folder Recovery

Hello @Cedric48 ,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having with your account. We are able to restore previous versions of vaults when available. Unfortunately, I verified the records of your account and could not see any backups available.
Instead, have you checked if your passwords are within the deleted items of your account?
Please let me know if this worked or if further assistance is required. 
Thank you,
Henry | Customer Care
Henry is a member of the LastPass Community Care Team.
Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!