Have a premium subscription, but shows as Free user

[nhukhue]

Go to the below.  Select Contact Support in the bottom.  Fill in your name and account email.  In the next screen, select submit a billing case in the bottom.  Describe your issue, attach your evidence and submit

https://support.logmeininc.com/lastpass/help/how-do-i-contact-customer-support-for-lastpass-lp010121

[sajious]

thank you so much

[rnrlonuk79]

This is a typical issue, they downgraded me to free user 3 times...literally appalling support from the last pass. 

It clearly shows they just don't care about service once they receive subscription amount