Help. I've been logged out and recovery doesn't work. My password doesn't work. SMS recovery is not

[JalepMalukker]

I guess recently Lastpass dropped a new version which logged me out of the Chrome extension. Fine, I try to log back in - password doesn't work. I try the account recover process to send an SMS verification code to my phone.

The page appears to be sending to the correct phone number, but of course I can only see the last two digits. However after multiple attempts, I have yet to receive a text.

For what it's worth I'm only on the free plan, so the automated support was of no help. Any other ideas?

 I also tried recovery via the iOS mobile app, which verified my identity via FaceID. But that just endlessly spins at the "Your account is being recovered..." screen, with no apparent progress.

I will happily pay for support if I could sign up for it without logging on....

Thanks in advance!

[BBlevins]

I have this same issue and finding any sort of reasonable level of support is nearly impossible. I get instructions telling me that an email is being sent to my primary email address and nothing is received. I finally found a computer where I logged in with the extension, got an SMS code and then nothing. After having a data breach, you'd think LastPass would be bending over backwards to give support to the users that stuck with them but no such luck!