He recommended putting the extension on all browsers but with the new guidelines and only one device allowed well that messes up mother**bleep**er gosh
You recommended putting the extension on all browsers but with the new guidelines and only one device allowed will that mess us up Just wondering if you still recommend that since the new device limited guidelines
LastPass Free customers that select mobile as their device type can still use the browser extensions for account recovery and other account settings, they just do not have access to their vault through the extension. In the same way, customers that select desktop as their device can still use the mobile app for account recovery.
I've been reading this with interest and appreciate your position - I feel the same.
I'm not great with IT at the best of times but really want to Nail the security and recovery of an enormous amount of sensitive and critical passwords held in LP.
I currently have 2FA turned on as the authenticator app on my mobile phone. But in the event that both laptop and phone are gone - what then?
In layman's terms, can you tell me what you eventually decided to do?
@JayneG If that happens, as long as you know your Master Password you will be able to sign into your LastPass account from another device and access your data. LastPass support can help you if you lose access to your 2FA device, it is only when you cannot enter the Master Password correctly and have no recovery options enabled/left that you will be locked out of your account.
We advise having more than one recovery method set up, and encourage you to sign in on a regular basis so that you reenter your Master Password and it stays fresh in your memory.
You misunderstood my reply so I am going to state this again to prevent any confusion for those reading the comments on this topic:
1. If you lose your 2FA/MFA device but you still have access to your email, you can disable 2FA/MFA on your account using your email and sign in to LastPass.
2. If you lose your 2FA/MFA device and you do not have access to your email, you can open a support ticket and LastPass support can disable 2FA/MFA on your account so you can sign in to LastPass.
The only thing LastPass support cannot help you with is if you cannot correctly remember your Master Password and you have no recovery options available to use.