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Mechanic
New Contributor

How to access attached files in individual LastPass records

Hello. Since the notes in LastPass allowed me to attach files or documentation, I got the incorrect idea that I would be able to access them through LastPass in an emergency. This assumption was incorrect and when I really needed to remove a credit freeze I was unable to open any of the documentation I had saved with the LastPass record. Searching here and other locations I found that it said I could use the desktop app for this. All that did for me was open LastPass in a web browser and still did not allow viewing of the files. What is the process to add a PDF, Word or notepad file to a LastPass record and then be able to open it on a phone or computer?
Thank you for your assistance.
1 REPLY 1
RachelO
Retired GoTo Contributor

Re: How to access attached files in individual LastPass records

Hello,

 

Here's a support article which explains how to add attachments to Secure Notes: https://support.logmeininc.com/lastpass/help/manage-your-secure-notes-lp050001

 

Attachments are supported on all web browser add-ons and platforms, including the Premium user iOS and Android mobile apps. However, attachments cannot be opened from the Online Vault in a web browser (i.e., logging in to https://www.lastpass.com).


For more information on downloading your secure notes attachments please see here: https://support.logmeininc.com/lastpass/help/about-downloading-attachments-for-secure-notes




RachelO is a member of the LogMeIn Community Care Team.

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