I've created an account. I try to log in, and get the message: "To continue: Check your inbox for an email from LastPass: myEmailAddress@MyDomain.com or Review your login info and try again. I've tried 5 times, I've checked spam, I've run searches. This email... just isn't showing up in my email.
I've tried to contact LastPass support. which requires you pay for it. So I try to pay for it, and it sends me right back to this same login/email loop. So I can't contact support to help me with the account creation completion either.
@undertone_dj Can you try resetting your LastPass account instead?
While we cannot assist with resetting your password, you can click the 'create billing case' if you have any trouble upgrading.
Hmmm, Trying this... unsucessfully so far.
The first thing they ask you to do, to delete the account... is to log into the account. Which I can not do, I have never logged into it... that is precisely the problem.
ok, I got through the reset. (the reset page has both reset and deletion linked from it... I tried the delete, which failed... but the reset appears to have worked).
I've installed the chrome extension, and clicked "Create Account" there. It asks for my email address. And I get "Email address already in use". Recovery Steps....
Recovery Help takes me to "Forgot Password". I enter my email address, I get an email that say my master password hint is "Generated Password". I didn't generate a pass, nor did I enter that as my hint...
I continue on to "Account Recovery", and it asks if I want to use a one time password for account recovery? I click yes.
It says to look for an email for the local one time pass.
There is a link... "Start LastPass Account Recovery" I click it.
Anolther window pops up that says "Click to Recover Account".
It asks "Use a one -time password for account recovery".
A popup appears that says:
LastPass account recovery failed for firstname.lastname@example.org.
your current browser didn't save account recovery data on this computer.
Please try account recovery agai in each rowser and on every computer with which you've used LastPass. (I've never used Lastpass... I have not logged in once, this is the only computer/browser I've attempted it on).