They'll contact you after you've pressed the 'contact support' button in the text for this article as is posted as a solution. Not the exact same button at the bottom of the article though, but the one that's part of the "Option #2" paragraph.
I have a lastpass free account with the email firstname.lastname@example.org. I cant login to my account due to not receiving SMS passcode and stuck at login even after entering master password correctly. How can i restore my account?
Hello Ash, i have the same problem, I can remember master password but do not receive sms or calls and have tried all the suggested solutions. I have cancelled my premium account until this gets resolved if it does.
I gave the necessary answers. When I want to access the system, SMS does not come. Please help me remove MFA. I haven't been able to access the LastPass app for a long time. This is a big problem for me. Help me remove MFA.
It seems like a lot of users are having the same issue. Why not fix the problem in the first place? And the most frustrating part is that there is no way to directly contact technical support even if you are paying for the app. This is terrible, I have been trying to log in for the last 5 days. Put my sim on different devices both Android / IOS but not receiving any SMS.
Please get this issue resolved asap. All of my passwords are in LastPass and I cannot access most of the apps just because of this major issue.