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For more information about the LastPass security incident please visit our blog

Nello
Active Contributor

Re: “Improved Save and Fill” Limits Password Length to 12 Characters

@AshC 
I see from my notifications that on June 24 at 1:05pm you accepted a reply as the solution to my problem.

 

Please do not designate replies to my posts as accepted solutions.  Please allow me to decide whether or not a reply fixes my problem.  (I imagine that other posters would also appreciate the opportunity to judge for themselves whether their problem has been solved.)

 

If there is anyway for you to rescind your acceptance, please do so. 

 

Thank you.

AshC
GoTo Manager

Re: “Improved Save and Fill” Limits Password Length to 12 Characters

Hi @Nello

The long term solution is to fix the password length functionality (should be solved in the coming weeks), though temporarily I am encouraging those affected to disable the new save and fill work flow if it's blocking your ability to manage passwords in any way. 

 


Ash is a member of the GoTo Community Care Team.

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Nello
Active Contributor

Re: “Improved Save and Fill” Limits Password Length to 12 Characters

Hi @AshC 

 

“You said: The long term solution is to fix the password length functionality (should be solved in the coming weeks) … ”

 

Is it fixed now?

 

- nello 

ikeeki320
Active Contributor

Re: “Improved Save and Fill” Limits Password Length to 12 Characters

Haven't tried it in a long time, but I just turned it back on I see that it is fixed for me. 

andrew735
LastPass Contributor

Re: “Improved Save and Fill” Limits Password Length to 12 Characters

Yes, we just published 4.102 which should have this fix among others. Thanks!

david07666
Active Contributor

Re: “Improved Save and Fill” Limits Password Length to 12 Characters

BIG PROBLEM.  I just turned "Improved Save and Fill" (IS&S) back on and tried to log into my PayPal account, which has two-factor security turned on using an authenticator app (google authenticator).  With IS&S turned on it just blew past the screen to enter the authentication code. (see screenshot).  That screen sort of blinked on and then the screen when blank and hung.  I turned IS&S off and I was able to enter it without a hitch. I am using LP Version: 4.102.0.

 

david07666_1-1666382985482.png

 

 

andrew735
LastPass Contributor

Re: “Improved Save and Fill” Limits Password Length to 12 Characters

@david07666 really sorry to hear about the continued problems. I hate to say that this was an issue introduced with the 4.102 release. We are already working on a fix and are in the process of submitting it to the extension stores.

Nello
Active Contributor

Re: “Improved Save and Fill” Limits Password Length to 12 Characters

@ david07666

How can I tell which version I’m on? Where is the version number?
david07666
Active Contributor

Re: “Improved Save and Fill” Limits Password Length to 12 Characters

From the browser extension -> Account Options -> About Lastpass