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LastPass Master Password - I did not forget it - it just is not working

My LastPass just quit letting me login, it says my password is not correct, but I know for a FACT it is correct as I've never changed it. I have been unable to reset it and do have the browser extension loaded.  The recovery password stored in the plugin does not work.  I can get into the app on my iphone with faceID but still can't change the master password there.  This is very frustrating!