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Buckden5
New Contributor

LastPass Multifactor Authentification going to the wrong phone number

Hi,

I have LastPass Authenticator working on my Android phone (Pixel 5).

It is working fine when I log into my LastPass account on my Windows 10 PC, but if I opt to use the SMS text message instead the SMS goes to my wife's phone not mine (?????).

My PC is running windows 10, and I have tried both Chrome and Edge browsers. the same thing happens with both!

I can't find where LastPass is getting my wife's phone number from - can anybody help! 

1 REPLY 1
M4RTYN
Contributor

Re: LastPass Multifactor Authentification

Have you already checked your Account Settings?

If you go to the "General" tab and scroll all the way down, you will find the phone number.