Upon logging into Lastpass website using Chrome Version 103.0.5060.132 (Official Build) (64-bit), my vault page only displays "Lastpass..." Everything else on the page is blank. I typically see this page waiting for it to build the page but nothing happens. I have cleared all of my cache (history, password, everything). Nothing seems to work to log me in. I noticed this issue starting in October 2023.
Solved! Go to Solution.
We've made a temporary change to the way the LastPass Vault loads at lastpass.com. This should resolve the issue until additional work is completed.
Please let us know if you should see the blank Vault window with the LastPass icon appear again.
** This is not to be confused with a separate experience, where the Vault appears normal, but some / all of the entries appear blank or encrypted, which can be fixed with these procedures: https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/FAQ_V...
Trying to change my account type from mobile to web. I have 3 changes remaining.
Ive logged out of the mobile device.
Logging in with the web browser, i get to the vault URL and i just get w hite page with the Lastpass logo.
No message anywhere about changing account type.
How do i do this?
After logging in, my homepage is blank, with a LastPass logo and nothing else. I cannot see or access any of my passwords. This has happened on all devices and browsers I've tried, including desktop Chrome and Edge, and Chrome browser from my phone. I cannot find any information or help on resolving this from my searches.
@alpha7 I'm sorry about that.
While we investigate the cause of this issue, you may still be able to access the vault data through the browser app itself.
Thanks for your patience.
I am having the same issue. I tried 3 browsers and 2 computers. Also, that "help" above isn't helpful. I need a password for an app on my phone, not a browser extension. HALP!