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thefreeze
New Contributor

LastPass Vault contents blank, missing, or replaced with special characters

Without making any changes to my vault recently, there are a number of passwords that are now blank (user name, password, folder, and name). What's going on?!?!?

2 REPLIES 2
RachelO
LogMeIn Contributor

Re: Information has been deleted/is now blank

Hello,

 

Could you try all of the steps outlined in this support article to see if it resolves this issue? https://support.logmeininc.com/lastpass/help/why-is-my-lastpass-vault-contents-blank-missing-or-has-...




RachelO is a member of the LogMeIn Community Care Team.

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thefreeze
New Contributor

Re: Information has been deleted/is now blank

Thanks. I did try all the steps and reverting the account to my previous master password ended up working. Unfortunately, and extremely aggravatingly, this wiped out the month of work I did to change and organize all 200+ of my passwords. So, all the passwords I now have stored are wrong and I need to reset my passwords all over again. To say I'm extremely frustrated is an understatement!!