LastPass change active device type

[GlobalLogic]

I have the same problem. Can you give me another chance to switch to the computer? I normally use lastpass only on the computer.

Regards

[Lauraperezrn12]

Hello! The exact same thing happens to me, I have changed the active device several times, I usually use an Asus PC, could you enable me to change it? thank you

[TechnialKhufu]

It is absolutely ridiculous to me that I have to subscribe for an extra device switch . Last Pass is a great product and I appreciated using it away from Browser and other solutions for password management . This catch makes me want to pull all my secrets out n never come back. Please allow an additional device switch so I can switch back to my mobile device. I understand how you would want to allow one device at a time and a stricter number of devices but locking people into one device type or else is a power move that really leaves us disappointed in how the solution is being marketed.

[bang1]

hi, can you give me additional device switches?

Thanks, appreciate it

[Jeshandoo]

Hi @AshC I am having the same problem with them. I switched 3 times without realizing it and now i cannot switch to my laptop without getting premium. Can you help me please. 

[thecamarajacob]

Hi I need also help. My work is only on my PC. And I just access my phone for emergency purposes. So now I can't get it back. Please help. I need to get it back on my PC. 

[gottifire]

I just use lasstpass basic and rarely use it on my phone. I was away from my desktop and was to lazy to open my very slow laptop to look up one of my passwords so I used my last device switch to look up a password on my iphone lastpass app. I didn't realize that I would be locked out of my lastpass desktop when I did this. Is there any way to get one final switch back to my computer?

[KarolH]

Hello @gottifire ,

Thank you for reaching out to the Community. 

Please, message me privately the email address you use for the LastPass account, as the community profile does not show an active profile.

Thanks

[thecamarajacob]

Help me with mine, email is for my work email not this personal email. 
zzzzz@zzzzz.com

[tiger11]

i need one device switch for my last pass too the email i use for lastpass is zzzzz@zzzzz.com it showed my account being active on mobile when i no longer used the lastpass app, this has to be a glitch or something