Restore account opening after three attempts to select devices

[Kairat_85]

Used three attempts to switch devices, I want to go back and leave only on my computer. please tell me how to do it, the system only offers to buy and install the Premium version?

[AshC]

@Kairat_85  I have granted your LastPass account another device type switch now. 

[Kairat_85]

Thanks a lot! You helped me a lot))

[henriruutmaa]

Hello! I have the same problem. I didnt know that there is limit of switching active device type on free account. Could you please switch it back to mobile for the last time 🙂 ?

[ViktorNet51]

Üdvözlöm! Ugyanez a problémám. Nem tudtam, hogy az aktív eszköztípus váltása korlátozott az ingyenes fiókban. Kérem, kapcsolja vissza utoljára laptopra. Köszönöm a munkáját!

[MarlonPra]

Good to everyone today trying to see some passwords from my cell phone, at the time of logging in from my cell phone I accidentally hit the button that indicated that my cell phone would be the permanent device of my account, then I would like to know if there is a way to change it either with support or through an email?

[cf1215]

I am a free user and accidently went through my 3 device changes.  I would like to change and keep it on my desktop site as my active device, but can't figure out a way to make this switch. Any help on how to fix this?

[AshC]

Hi @cf1215 

It looks like you upgraded your account type successfully, but you can click my Community name to send a private message if you're still experiencing trouble switching device types. 

[AshC]

Hi @MarlonPra 

It looks like you were able to upgrade your account to receive additional device access. If you don't renew after the trial period, then you'll need to choose the device type that works best moving forward. 

[PH64]

I have done the same.  I didn't realize it would lock me out on my computer and it's stuck on my mobile.  I need to switch it back to computer only.  Please can I be given one more chance to switch it back to my computer from mobile?