LastPass change active device type

[kristineproecho]

I am a user of the free version of LastPass, I formatted my computer and when I get back to log in to my LastPass account it says 0 device switch left, I didn't know there was an option to choose the active device type 'cause I have always been using my LastPass here in my computer. Is it possible to change the setting to return my active device to the computer? Please assist; I really need to get back and use it.

[kristineproecho]

I am a user of the free version of LastPass, I formatted my computer and when I get back to log in my LastPass account it says 0 device switch left, I didn't know there's an option to choose the active device type 'cause I have always been using my LastPass here in my computer. Is it possible to change the setting to return my active device to the computer? Please assist; I really need to get back and use it.

[kristineproecho]

I am a user of the free version of LastPass, I formatted my computer and when I get back to log in my LastPass account it says 0 device switch left, I didn't know there's an option to choose the active device type 'cause I have always been using my LastPass here in my computer. Is it possible to change the setting to return my active device to the computer? Please assist; I really need to get back and use it.

[AshC]

@hrvojeb @kristineproecho  Your Free accounts have been updated to allow for device preference changes. 

[kristineproecho]

thank you!

[hrvojeb]

Thanks!

[lastpassuserx]

Hi @GlennD.

Is it possible to get one more switch so I can change to Desktop permanently?

Thank you !

[AshC]

@lastpassuserx  You're all set. 

[henriruutmaa]

Hello! I have the same problem. I didnt know that there is limit of switching active device type on free account. Could you please switch it back to mobile for the last time 🙂 ?

[jojoz]

Hello, I have the same problem! I didn’t know that there was a limit and I just need one switch to get Lastpass back on my laptop please!!