0 device switches left

[nagesz]

Hello!

I have a free account and didn't realise there were only 3 allowed free switches to the app/desktop.

I don't use the app in the mobile and remove it so. Can you switch my device back to the desktop version as a one-off please and I'll make sure to pay closer attention next time? 

Thanks

Nagesh

[KarolH_LP]

Hello @nagesz ,

Thank you for contacting the community, 

I've provided a courtesy switch to your account for you to change the desired device type.

Thanks.

[nagesz]

Karol Thank you for the support, am able to use one time switch now.

[Marha]

Hello!

I have a free account and didn't realise there were only 3 allowed free switches to the app/desktop.

I don't use the app in the mobile and remove it so. Can you switch my device back to the desktop version as a one-off please and I'll make sure to pay closer attention next time? 

Thanks

Marha

[KarolH_LP]

Hello @Marha ,

Welcome to the community!

As a courtesy, the account shows an additional switch for you to change the preferred device type.

Thanks.

[ersingozubuyuk]

Hello ,

The same situation exists with me. I accidentally changed it to active mobile and now I can't get it back. I was only using mobile for MFA and have been using lastpass free for years. When I connected to my mobile, the switch automatically appeared and I activated it by mistake. I was working at the time and didn't pay attention. I only use lastpass in the computer browser. I request your support.