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HenryO_LP
GoTo Manager

Re: LastPass change active device type

Hello @Blondie4H ,
 
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
 
I added an additional device switch for your account as a courtesy.
 
Please let me know if this worked or if further assistance is required. 
 
Thank you,
Henry | Customer Care
Henry is a member of the LastPass Community Care Team.
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ssapinding04
New Contributor

Re: LastPass change active device type

Hi Henry, have the same issue, and accidentally switch from desktop to mobile, now 0 switch left. Pls help as it is urgent.

 

Thanks so much!

HenryO_LP
GoTo Manager

Re: LastPass change active device type

Hello @ssapinding04 ,
 
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
 
I have added an additional device switch to your account as a courtesy. Also, I edited your previous message to hide your email for your privacy.
 
Please let me know if this worked or if further assistance is required. 
 
Thank you,
Henry | Customer Care
Henry is a member of the LastPass Community Care Team.
Was your question answered? Please mark it as an Accepted Solution.
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ditmar22
Visitor

Re: LastPass change active device type

i have the same issue, want to choose my desktop devicen, no mobile anymore

HenryO_LP
GoTo Manager

Re: LastPass change active device type

Hello @ditmar22 ,
 
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
 
I am unable to find any accounts with the email address you are using on this site. Can you please send me a private message with the email address in your LastPass account?
 
Thank you,
Henry | Customer Care
Henry is a member of the LastPass Community Care Team.
Was your question answered? Please mark it as an Accepted Solution.
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creatorvince
Regular Visitor

Re: LastPass change active device type

Can you also do this for me? I badly need it because my last device is on my phone, and I need it to be on my laptop.

leilei
Regular Visitor

Re: LastPass change active device type

I encountered the same issue. Can you help please?

HenryO_LP
GoTo Manager

Re: LastPass change active device type

Hello @leilei ,
 
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
 
I added an additional device switch to your account as a courtesy. 
 
Please let me know if this worked or if further assistance is required. 
 
Thank you,
Henry | Customer Care
Henry is a member of the LastPass Community Care Team.
Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
demirberk
Regular Visitor

Re: LastPass change active device type

Hi Henry, have the same issue, and accidentally switch from desktop to mobile, now 0 switch left. Pls help as it is urgent.
Thanks so much!

HenryO_LP
GoTo Manager

Re: LastPass change active device type

Hello @demirberk ,
 
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
 
I have added an additional device switch to your account as a courtesy. 
 
Please let me know if this worked or if further assistance is required. 
 
Thank you,
Henry | Customer Care
Henry is a member of the LastPass Community Care Team.
Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!