cancel
Showing results for 
Search instead for 
Did you mean: 
thesheryar
New Contributor

Final Change of Device

Hello LastPass Support Team.

I enjoy using LastPass, but last night I mistakenly made my final change to Mobile. 
I am currently on the free plan.

I want to make my final device as desktop, I didn't realize that I had 0 final change left for devices.

Is there something you guys can help me without me upgrading to Premium?

At this point, I am not able to upgrade.

Thank You

Tags (1)
biancaE
New Contributor

Re: LastPass change active device type

Hello @GlennD 

 

I have the same issue here and didn't know that I can't change my active device anymore. Now that I know, I really need to change it back to using LastPass on my phone. Can you help me please? And how?

I would be very grateful!

GlennD
GoTo Manager

Re: LastPass change active device type

Hi @biancaE 

 

I have added another device type switch to your account.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
GlennD
GoTo Manager

Re: Final Change of Device

Hi @thesheryar,

 

I have added another device type switch to your account so you can switch back to mobile.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
thesheryar
New Contributor

Re: Final Change of Device

Hey GlennD 😀

You are amazing, I can't thank you enough.

I have been using LastPass from 2019. Your service is amazing, there was not even one second where I faced a problem or a bug. LastPass helps my alot in my day life, it's a problem solver. I use random password for each accounts over the internet, I have set different and strong password and I don't have to remember them. I trust LastPass from core of my heart. You are amazing and awesome.

More power, love and respect to you & LastPass!

Thanks, you made my day!

wendyll
New Contributor

Re: LastPass change active device type

I am a user of the free version of LastPass, and I unknowingly set the type to mobile after the 3 allowed free switches. I didn't know there's not a chance to choose the active device type after the 3 free allowed switches. Is there a way to change the setting to switch my active device back to computer?

GlennD
GoTo Manager

Re: LastPass change active device type

Hi @wendyll, welcome to the community.

 

I have added another device switch to your account so you can switch back to desktop.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
kristabeakley
New Contributor

Re: LastPass change active device type

@GlennD can I get one more switch on my account so I can switch back to desktop please?

AshC
GoTo Moderator

Re: LastPass change active device type

@kristabeakley  You're all set! 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
zzcool
New Contributor

chose phone as my device got switched to pc randomely

i chose phone as my last device now it has switched to pc and i have no switches left

 

this change to lastpass is vile to force free users to switch a certain amount of times basically stabbing loyal users in the back these limits arent needed they are penalties to force people to switch, limiting per device is standard practice for free users this type of penalty is just wrong