cancel
Showing results for 
Search instead for 
Did you mean: 
AshC
GoTo Moderator

Re: chose phone as my device got switched to pc randomely

Hi @zzcool 

As a courtesy I have updated your account setting to allow for an additional device switch. 

 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
nik-shagin
New Contributor

Re: chose phone as my device got switched to pc randomely

Hello, 

 

           I used my last active device type as mobile.  I honestly didn't realize that it was my last and didn't read and just clicked next and set it to mobile.  I am humbly requesting for one additional device type switch so I can set my active device type one last time to my desktop computer.   Please help. 

Thank You. 

nik-shagin
New Contributor

Re: LastPass change active device type

Hello, 

I used my last active device type as mobile.  I honestly didn't realize that it was my last and didn't read and just clicked next and set it to mobile.  I am humbly requesting for one additional device type switch so I can set my active device type one last time to my desktop computer.   Please help. 

Thank You. 

AshC
GoTo Moderator

Re: LastPass change active device type

Hi @nik-shagin ,

I found your account and added another device switch for you.  


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
nik-shagin
New Contributor

Re: LastPass change active device type

Hi @ AshC,
Thank you very much for your help.
Regards,
eleniv
New Contributor

Re: LastPass change active device type

Hello there -- I am also having the same problem. I unknowingly switched for the last time to mobile last pass, and now I cannot access from my PC / laptop, where I want access. Could you help me? Thank you in advance. 

Eleni 

AshC
GoTo Moderator

Re: LastPass change active device type

@eleniv  You now have one device switch to use with your LastPass app. 

 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
eleniv
New Contributor

Re: LastPass change active device type

Thank you so much, Ash! That worked.

huynus98
New Contributor

Re: LastPass change active device type

hi @AshC  Unfortunately, I'm also having the same problem. Could you give me one additional chance to switch device type 

AshC
GoTo Moderator

Re: LastPass change active device type

@huynus98  You're all set to change device types. 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!