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lastpassangst
Active Contributor

LastPass extension is slow/freezing/hangs with version 4.73 in multiple browsers

Clicking on the extension with Chrome just hangs, with no pull-down.  On another computer in the house, clicking on it shows the pull-down, but it then hangs.  These are very similar issues to what we experienced two weeks ago with the 4.72 rollout.  That broken rollout was fixed with 4.72.1:   relevant thread 

 

But it appears that the 4.73 rollout now has the same sort of problems.

 

Come on, lastpass - this is getting tiresome.

1 ACCEPTED SOLUTION

Accepted Solutions
RachelO
LogMeIn Contributor

Re: Lastpass broken entirely on Chrome once again with version 4.73 (6/5/21)

Hello Again Everyone,

 

As a couple other users noted in this thread, v4.74 of the LastPass Chrome extension has been released which should resolve these issues. Please be sure your LastPass extension is updated to the newest version or reinstall the Chrome extension from here: https://chrome.google.com/webstore/detail/lastpass-free-password-ma/hdokiejnpimakedhajhdlcegeplioahd




RachelO is a member of the LogMeIn Community Care Team.

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34 REPLIES 34
codrut_seba
New Contributor

LastPass Edge Extension has trouble opening My Vault

Hi all,

 

OS Windows 10 Home X64 v. 21H1

Microsoft Edge Version 91.0.864.41 (Official build) (64-bit)

Last Pass Edge Extension free version

All are up to date.

 

In the last few days, I am experiencing an issue with the Last Pass extension for Edge. After I log in to LastPass it takes almost 2 minutes until I can use MyVault and log in to the website I need.  If I am trying to open  Extension Options I receive an error: This page does not respond: Wait or Close.

 

If I am opening LastPass website on Edge its behaviour is identical but at least I get a message: LastPass Vault isn't responding.

 

Same issue I am experiencing on my MacMini with OS X  Big Sur and Last Pass extension for Safari.

 

LastPass is working just fine on my phones.

 

Any idea how to fix it?

 

Regards,

Sebastian

Tags (1)
fell
New Contributor

Re: Lastpass broken entirely on Chrome once again with version 4.73 (6/5/21)

Indeed, Lastpass is stil totally broken entirely on Chrome.

Does lastpass team working on it ???????

fell
New Contributor

Lastpass is stil totally broken on Chrome !!!!!!!!

Lastpass is still totally broken on Chrome.

Does Lastpass team working on this issue ???????

kliqks
Active Contributor

Re: Lastpass broken entirely on Chrome once again with version 4.73 (6/5/21)

Same here, same as 4.72

kliqks
Active Contributor

Re: Lastpass broken entirely on Chrome once again with version 4.73 (6/5/21)

High CPU with Chrome extension. No response to clicks.
Was working fine, but had to restart Chrome. Must have picked up the update then. Now, no worky.
RachelO
LogMeIn Contributor

Re: Lastpass broken entirely on Chrome once again with version 4.73 (6/5/21)

Hello everyone,

 

Our developers are aware of this issue and investigating further to hopefully get this resolved as soon as possible. I will update this thread as soon as I have more information such as a workaround or when this has been fixed.




RachelO is a member of the LogMeIn Community Care Team.

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lastpassangst
Active Contributor

Re: Lastpass broken entirely on Chrome once again with version 4.73 (6/5/21)

Where is the post-mortem or at least any explanation at all for the broken rollout of 4.72?  Is it the same problem that once again the team missed when rolling out 4.73?

CarlosFriend
New Contributor

Workaround

I also had this problem on the chrome plugin, the website on chrome, and today even on the firefox website.

 

I found a workaround. Open the Developer-Console and execute this statement:

challengecomputescore = function(){};

This made the page usable for me again.

This works for the websites, not the plugins!

JBinAZ
New Contributor

Re: LastPass extension is slow/freezing/hangs with version 4.73 in multiple browsers

Can confirm this is an issue here too with 4.73. Found via the reddit thread. Did log the errors via google development mode if anyone is interested.