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KJIsaacson
New Contributor

Lastpass 2FA access if phone with Google Authenticator not available

If I have Lastpass 2FA enabled, and I use Google Authenticator on my Android phone, what happens if my phone is unavailable/inoperative/bricked, or whatever? Would there be another way in? Thanks.
2 REPLIES 2
Former Member
Not applicable

Re: Lastpass 2FA access if phone with Google Authenticator not available

This explains how to disable 2FA if your phone is not available:

 

https://support.logmeininc.com/lastpass/help/i-lost-my-phone-ndash-how-do-i-disable-multifactor-auth...

 

A couple of notes:
1. You will need to be able to access your email. If you're relying on LastPass to remember your email password, you'll be out of luck. So be sure you memorize your email password or have access to it.
2. The above link notes that the LastPass Authenticator cannot be disabled via email. Since you're using Google Authenticator, that doesn't apply to you.

KJIsaacson
New Contributor

Re: Lastpass 2FA access if phone with Google Authenticator not available

Thanks!