Leaving LP & want to cancel but I can't find a way to cancel because I can't login anymore

[sheilaseattle]

The subject pretty much says it all. I'm due to auto renew in 2 weeks and between the breaches and the fact that I screwed up my master password access I decided to move on. But I moved too quickly and have removed LP from my computer. I can still access it via biometrics and authenticator on my phone however it appears one cannot cancel via phone. I've searched and searched for phone or email contacts for the business office or anyone at LP and nada! 

If I can't resolve this before it renews I'll fight it with my credit card company. Hopefully it won't come to that. I'm open to suggestions. Thanks.

[jonnyt80572 · Accepted solution]

I think that you should still be able to login on the website here https://lastpass.com/?ac=1&lpnorefresh=1 if you remember your login details.  

Otherwise you can try contacting LastPass support here https://support.lastpass.com/contact?articleTitle=How%20do%20I%20contact%20customer%20support%20for%... 

[sheilaseattle]

Thanks I finally had success. I completed a contact form for billing and they called me back. After trying to help me get my Master p/w and telling me it had already renewed and there are NO refunds, I managed to get my refund and close the account. WHEW. Thanks.

[xLNG1EhBjePU0L8]

https://community.logmein.com/t5/LastPass-Support-Discussions/EVERYTHING-DATA-OF-ALL-OF-US-WAS-STOLE...

[sheilaseattle]

Thanks. I'm well aware and cleaned my entire database some time ago.