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johnml49
Active Contributor

Log in to Lastpass Extension every time I open the browser

Every time I close my Edge browser and then reopen in I am required to login.  I don't know what has changed but I use to be able to say logged in for 30 day.  I have looked at all the settings I can find and still cant change this behavior.  Please help

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RachelO
LogMeIn Contributor

Re: Log in to Lastpass Extension every time I open the browser

Thanks for giving that a try. Could you check this setting as well? In Edge Settings > Privacy, search, and services > Clear browsing data on close > make sure "Cookies and other site data" and "Cached images and files" are NOT enabled




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4 REPLIES 4
RachelO
LogMeIn Contributor

Re: Log in to Lastpass Extension every time I open the browser

Hi @johnml49,

 

We would recommend checking your automatic log out settings in your Extension Preferences: https://support.logmeininc.com/lastpass/help/manage-automatic-log-out

 

and also check your browser's settings, as if your browser is set to block/clear cookies this could cause you to need to log in more often than desired: https://support.logmeininc.com/lastpass/help/why-am-i-seeing-a-message-that-my-session-has-expired-l... (this article is a bit different than your specific situation but shows how to be sure cookies/cache aren't being blocked or cleared.)




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johnml49
Active Contributor

Re: Log in to Lastpass Extension every time I open the browser

I have checked my extension settings.  The first two options under security are unchecked.  I am allowing sites to save and read cookies and I am not blocking 3rd party cookies.  This is  driving me crazy but I am close to remembering my password.

Thanks

RachelO
LogMeIn Contributor

Re: Log in to Lastpass Extension every time I open the browser

Thanks for giving that a try. Could you check this setting as well? In Edge Settings > Privacy, search, and services > Clear browsing data on close > make sure "Cookies and other site data" and "Cached images and files" are NOT enabled




RachelO is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
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johnml49
Active Contributor

Re: Log in to Lastpass Extension every time I open the browser

Rachel,

Thanks, that seemed to work.   "Cookies and other site data" and "Cached images and files" were enabled.

 I’ll keep you posted.

John