cancel
Showing results for 
Search instead for 
Did you mean: 
sylvainjuchet
New Contributor

Master password become invalid

Hi, after few years of using the same master password, it became invalid one day without zny notice (i've used the same for long, so I'm sure I didn't do any mistake). I changed it, and suddenly few days ago on the new one I took, it did the same. Any idea about what is happening? Tks
1 REPLY 1
GlennD
LogMeIn Manager

Re: Master password become invalid

Hi @sylvainjuchet 

 

I reviewed your account and there is no issue with your Master Password, but we are sending you identity verification emails. Please check you email and click the Yes it is me link in the most recent email. If the link has already expired please try to sign in directly on the website https://www.lastpass.com/  so that a new verification email is sent.

   

 

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!