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YogiBerra
New Contributor

Microsoft Edge not filing passwords from LastPass

I use the Microsoft Edge (Chromium) browser.  Recently, Lastpass has stopped filling in the username and password for the sign-in screens of practically every web page I go to.  This problem  does not occur in Google Chome. There must be a setting in Edge that was changed.  Any suggestions?  

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4 REPLIES 4
RachelO
Retired GoTo Contributor

Re: Microsoft Edge not filing passwords from LastPass

Hello, 

Could you try uninstalling the LastPass Extension, then restarting your computer (this is a required step) and then reinstalling from here? https://lastpass.com/download

 

If that doesn't resolve the issue, could you double check that autofill is enabled in the extension preferences? 

  • Click the LastPass icon in your browser toolbar
  • Go to Account Options or click your account email at the bottom of this window > Extension Preferences
  • Click the General tab
  • Under General, make sure the box for Automatically Fill Login Information option is enabled
  • Click Save



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YogiBerra
New Contributor

Re: Microsoft Edge not filing passwords from LastPass

Followed directions all the options were previously set properly, still having the same issue.

RachelO
Retired GoTo Contributor

Re: Microsoft Edge not filing passwords from LastPass

If you've tried uninstalling and reinstalling the LastPass extension as well as making sure Autofill is enabled, could you provide more details as to what happens when visiting a page that you have credentials saved for? For example, do you see the LastPass icon in the login fields at all, or do you see the LastPass extension pop up in your browser toolbar? 




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microsoftdude
New Contributor

Re: Microsoft Edge not filing passwords from LastPass

Instead of uninstalling and reinstalling, I wanted to first test if just unchecking the "Automatically Fill Login Information", Saving, and then going back to check the box and saving would fix the issue.  This actually fixed my issue without having to uninstall and reinstall, so I figured I would pass it as a possible quick fix to try for others.