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New Contributor

Multi Level Login

OptumRx uses HealthSaveID to login. The page that I am directed to shows userid and pasword fields with a LastPass icon but when right clicked shows no available entries even though I added Health Safe entries to LastPass by doing a LastPass copy and then changing the URL: and Name: fields. After doing this I can select the HealthSafe entry but then I receive an error message: Error: You were unable to successfully complete the ReCaptcha security challenge, please close your browser or app, and try again.

Also, when I get to the empty HealthSaveID to login page and supply the correct userid and password LastPass does not save the login info.

How do I resolve this?
New Contributor

Re: Multi Level Login

Did you ever figure out how to use Lastpass with HealthSafe ID?