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brunocanada1969
New Contributor

My master password doesn't work anymore, I did a system restore, and it said extension is corupted

I tried different browsers, tried with my laptop, the password i have IS the master password, saved in spreadsheet.

Account recovery is not working, causing browser errors, help, what can I do?

Been using lastpass for years, have 1000's of passwords in there ;(

Attaching the error from all browsers and all computers, even after system restore:

 

2021-10-08 17_11_16-LastPass - Recover Account.png

1 REPLY 1
RachelO
Retired LogMeIn Contributor

Re: My master password doesn't work anymore, I did a system restore, and it said extension is corup

Hi @brunocanada1969,

 

I have reviewed your account and see that there was a successful login to LastPass today, were you able to log in to LastPass succesfully?



RachelO is a member of the LogMeIn Community Care Team.

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