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kdconod
New Contributor

Optimum Hotspot login

I'm having trouble logging into public wifi hotspots. This has been going on for a very long time but it's recently become more of a pain & I'd like to see it resolved.

When I try to log in to a public Optimum wifi hotspot, LastPass tries to enter my Google username & password. It's matching the wrong item in the vault to cablewifi.optimum.net.

I've had similar problems when trying to use Comcast/Xfinity hotspots too.

I've manually added the URL into Lastpass but that does little good when it's matching this login to the wrong entry in the vault.

3 REPLIES 3
RachelO
LogMeIn Contributor

Re: Optimum Hotspot login

Hi @kdconod,

 

Could you try adding the URL for the wifi hotspot site as a Never URL to tell LastPass not to autofill on this page? https://support.logmeininc.com/lastpass/help/disable-lastpass-for-specific-sites-lp040006




RachelO is a member of the LogMeIn Community Care Team.

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kdconod
New Contributor

Re: Optimum Hotspot login

I will try that. I think that will help at least to stop my Google credentials from popping up.  But ultimately I'd like Last Pass to be able to enter my correct username and password!Thanks

RachelO
LogMeIn Contributor

Re: Optimum Hotspot login

Hi @kdconod,

 

We would definitely make sure your browser's Autofill is disabled as well.  If you are encountering autofill issues, it is recommended that you disable your web browser's built-in password manager and allow LastPass to autofill instead: https://support.logmeininc.com/lastpass/help/how-do-i-enable-or-disable-my-web-browsers-password-man...




RachelO is a member of the LogMeIn Community Care Team.

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