I should've known better than to give my money to your new private equity vulture owners, but since I already did, why is my account still showing up as free three weeks after I paid for an annual subscription? I went to log in on my phone just now and it's telling me I have 3 device switches left. Give me a refund.
We've also done a refresh on your account, could you log out then log back in to LastPass to make sure your Premium status is showing correctly?
We've done a refresh on your account as well, could you log out and log back in to LastPass to see if your Premium status is showing correctly?
Since you are ignoring my request for a refund after I did not receive the service I paid for for 3 weeks, I have initiated a chargeback with my credit card company.
Glenn when are these issues going to be resolved? Looking through the discussion topics really concerns me that LogMeIn is not going to be able to keep my information safe if they cannot even figure out how to convert a users account to premium after that user purchases it. I can't even buy the premium or get help doing it from some astonishing reason.