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RachelO
LogMeIn Contributor

Re: UPGRADE TO PREMIUM - Payed 36 $ via google account with no changed

Hi @jcharlesmith,

 

Sorry for any frustration. Please note that the billing system that LastPass uses is fully separate from LastPass itself so this any billing or payment issues are not related to saving/storing data in your LastPass Vault. For more information on LastPass' security and how it works please see here: https://www.lastpass.com/security/what-if-lastpass-gets-hacked

 

If you have any issue or see an error when trying to purchase LastPass, please scroll down and click "Contact Support" at the bottom center of this page to create a ticket with the billing team who can help fix any issues or errors: https://support.logmeininc.com/lastpass/help/why-do-i-see-a-message-were-sorry-something-went-wrong-...

 




RachelO is a member of the LogMeIn Community Care Team.

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