I too am having this issue and have not had any comment/email/help from LastPass or LogMeIn - just about request a credit as they can not deliver a working product and move on to DashLane.
I see that your support case has been received by our team and assigned to a support rep today, who should be reaching out to you soon with a resolution or next steps to take.
I see that your support ticket from March 22 has been received by our support team and has been assigned to a representative, and you should hear back with an update or resolution via email soon.
I should've known better than to give my money to your new private equity vulture owners, but since I already did, why is my account still showing up as free three weeks after I paid for an annual subscription? I went to log in on my phone just now and it's telling me I have 3 device switches left. Give me a refund.
We've also done a refresh on your account, could you log out then log back in to LastPass to make sure your Premium status is showing correctly?
We've done a refresh on your account as well, could you log out and log back in to LastPass to see if your Premium status is showing correctly?