Sorry for the delay in response to your case. I've escalated your support ticket so that you should receive a response as soon as possible. Please keep an eye on your email as this is how they will reach out to you with a resolution.
If you're having any issues with your account showing as Free after purchasing Premium, please open a ticket with our support team who can help fix this issue. To do this, please scroll down and click "Contact Support" at the bottom center of this article to create a support request: https://support.logmeininc.com/lastpass/help/how-do-i-upgrade-to-lastpass-premium
I have an open ticket. I have know sent a screen capture of the following items; itunes account screen, bank account payment, itunes receipt. I have still yet to have this resolved. Any help is appreciated.
I see that your support representative has received your incoming message from today, and will work with the billing team to fix this issue for you ASAP. Please keep an eye on your email as this is how they will let you know once this has been fixed or with next steps.
Sorry for delay in response from the support team. I've updated your active case to ask your support representative to reach out to you as soon as possible with a resolution as this is something the billing team will need to fix. Please keep an eye on your email as this is how they will reach out with a resolution.
We've escalated your support ticket so that you should get a response as soon as possible. Please keep an eye on your email as this is how any updates will be sent to you.