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KarolH_LP
GoTo Manager

Re: Stuck in a loop with message: Multifactor authentication failed! I have my master password.

Hello @tparky123 @eatitlastpass @p45321 ,

Thank you for submitting your cases. 

 

You have responses from tech support, please, continue with the process there. 

 

Thanks.


Karol is a member of the LastPass Community Care Team.

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KarolH_LP
GoTo Manager

Re: Stuck in a loop with message: Multifactor authentication failed! I have my master password.

Hello @tech101 ,

Thank you for joining!

 

I've reviewed the account email and noticed the error with the 2FA. Please, create your ticket with our tech support team, using the first red button "Contact Support" from this link.

 

Thanks.


Karol is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
p45321
New Contributor

Re: Stuck in a loop with message: Multifactor authentication failed! I have my master password.

Everything is OK,
Thank you

tparky123
Active Contributor

Re: Stuck in a loop with message: Multifactor authentication failed! I have my master password.

My issue has been solved.  Last Pass support disabled my 2FA and then I was able to log in.  Thank you Last Pass support.  One thought as those of us that use Last Pass, it is an essential part of our lives.  I think support should be much speedier.  Also, obviously we can't login for these type of issues, so there should be an easier way to contact you with login problems.

 

Thanks!

Sparkymark
New Member

Re: Stuck in a loop with message: Multifactor authentication failed! I have my master password.

I also have a similar issue. One device I use triggered this loop after a chrome update. Re-registering with Google authenticator creates a duplicate lastpass MFA, which in turn triggers the loop again. Please help. Lastpass premium user for many years.