Stuck in a loop with message: Multifactor authentication failed! I have my master password.

[tparky123]

Hello,

5 days ago I was prompted by Last Pass to change my my multi factor authentication in the Google Authenticator app.  When I did that, I was suddenly prompted with "Multtifactor Authentication Failed" every time I try to log in.  So I'm locked out of Last Pass. I have my master password.  Please help me.  I have been sending my email to the contact us and you have never gotten back to me.  

[SitisThan]

Same problem with me. The only difference is that I use LastPass authenticator, and everything is stuck in a loop. Today I lost my entire day trying to figure this out. I can't work because all my passwords are locked.

[KarolH_LP]

Hi @tparky123 ,

Thank you for joining the community.

I've noticed your account has some errors with multifactor, the cases have been submitted and our tech support will be reaching out, apologies for the delay.

Thanks.

[tparky123]

Thank you!

[tech101]

Same problem here.   Please help.

[p45321]

same problem, I'm blocked I can't use my passwords

Help me!

[eatitlastpass]

I have the exact same problem, except I use the LastPass Authenticator. Zero support from LastPass and I have used this service for 12+ years. 

[tparky123]

I need help on this.  It has been a week since I have been locked out.  I have my master password, but your system is stuck in some loop. Please fix my account.  I am a paying customer if that means anything to LastPass. 

[tparky123]

I'm hitting social media to get their attention.

[tparky123]

I need a response from you on solving my problem.   This is taking way too long.  I depend on Last Pass for all my passwords.