I forgot my MP. Tried account recovery on my iPhone via face verification, receive error that LP can't process now.
Tried account recovery in Chrome. Receive error message "The LastPass browser extension hadn't been installed." However, I do have the LP Chrome extension and this is the same computer/browser I used to set up LP. Tried downloading in IE as well and also not successful as account recovery info not saved (I did not previously use IE for LastPass).
Please advise how I may gain access to my account and/or how I may install the browser extension in Chrome (I read that this is a known error via a previous post. However, post was from earlier this year and I assume now fixed).
@GlennD Please help:)
Please click on my profile and private message me the email address for your account so I can review it.
@wjt5121 If you are trying account recovery and one of the messages you see talks about the browser extension not being installed, it means that there are no recovery one-time passwords stored in your browser for the recovery process to use.