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New Contributor

Trouble resetting password through SMS


Why can't I reset my password even though I receive email and sms? could you tell me the reason?

no such nonsense my passwords are there

Ekran görüntüsü 2022-10-18 171122.png

GoTo Manager

Re: Trouble resetting password through SMS

Hi @olkankutlu 

Welcome to the LastPass Community. 

Your last login attempt triggered an identity confirmation email sent to your LastPass email inbox. Please be sure that you have added the following as contacts to your email filter's allowlist, then prompt LastPass to send you another email: 


Ash is a member of the GoTo Community Care Team.

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