I see that there is one available device type switch left on the LastPass account associated with your email address. Could you follow these steps to switch your active device type to Desktop? https://support.logmeininc.com/lastpass/help/how-do-i-switch-my-active-device-type
You guys are not letting the user export their passwords. This happened after when I switched to the mobile device. I am trying to export my passwords from google chrome browser extension for more than a month. When I go to advance and then export, it sends a verification email and I clicked on verification email, it asks for master password and then I entered the same, nothing happens.
I am unable to export my passwords as csv even after verifying it from my email inbox. Please see the screenshots below.
Please help as soon as possible.
Rajasthan High Court
Could you try exporting in a different browser other than Chrome to see if the export then works as expected? https://support.logmeininc.com/lastpass/help/how-do-i-nbsp-export-stored-data-from-lastpass-using-a-...
On 03-21-2021 at 11:50 PM, @GlennD wrote:
>We are aware of this issue and will be releasing an update very soon to correct this.
So has this turned out not to the case (so far) - an update that corrects this hasn't come out yet? Seems like it, but maybe I missed something on one of the 3 pages of comments in this thread? It's been 7 months.
@Logic A fix has not been released yet. Any mobile only Free plan customers that have used up all of their device switches can contact us to request an additional one so they can switch to the desktop and export their data. I have done this for multiple customers here in community.
I have found myself inadvertently locked to my mobile phone for accessing my passwords, and I can find no way to export my passwords via mobile or the desktop browser plugins. I can see other similar posts from months ago, so it would seem the LastPass still has not resolved this issue. To be honest, the length of time involved here raises very serious questions about wether this is being done on purpose to force frustrated users to sign up to your new, unreasonably expensive annual plans. This is completely unacceptable and needs to be resolved immediately.
Please advise how I can export all of my data ASAP. Many thanks.
@frustrated5 I have added two more device switches to your account so you can switch to desktop and export your data, and then switch back to Mobile if needed.