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Dorian_gray
New Contributor

Re: Unable to Export passwords

 Hi @GlennD 

 

Can we have an update if the patch has been pushed as we still experience all the issues mentioned above.

RachelO
LogMeIn Contributor

Re: Unable to Export passwords

Hello @Dorian_gray,

 

Our development team is currently working to fix an issue causing Free users to not be able to export from a browser if they have Mobile Devices set as their active device type. I will update this thread when the fix is released. 

 

In the meantime while our team works to fix this issue ASAP, we can reset your switches so that you can switch to Desktop, export, then switch back to Mobile as your active device type. So that we can reset your switches, could you send me a private message with your LastPass account email address? To send me a private message, please click my username to view my profile, then click the blue "Send a Message" button in the upper right.




RachelO is a member of the LogMeIn Community Care Team.

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