My country code is not listed in the list and I am not given any other options to contact support including email. How am I supposed to contact the support to solve my billing problem if I cannot even get in touch with anyone anyhow? I have been a user for years but seriously considering switching to alternative products just because of this nonsense.
Hi @ilyastah, welcome to the community.
Where are you located? What is the issue you are having?
I live in Turkey. I realized that I was charged twice for my annual membership. Apple Subscriptions and Credit Card were both renewed and I just wanted to get a refund because of the duplicate payment.
Thank you. Could you please try canceling and requesting a refund for the subscription through Apple, and let me know if you are successful?
I am glad you were able to get a refund for the Apple plan, I have escalated your ticket to have your account restored to Premium under the remaining plan. I apologize for the frustration.