I have MFA enabled. A week ago I tried to connected from a different IP and LastPass asked for logging in again. I put my master password, I got a notification at my phone, I clicked "Accept", and after that I got a pop-up window that said "ACTION REQUIRED FOR LOGIN (For your security reset your MFA app)".
I follow the instructions for reseting MFA, I am getting 6-digit code at my email, I put it in the empty white box and click the button "Verify code from email". Finally I get a pop-up that says "PAIR YOUR AUTHENTICATOR APP". After scanning the QR code, no verification button is facing up (in order to type there the 6-digit code from Google Authenticator), except a button that says "Skip for now" 😞
Hello Henry. Thanks for helping me.
For your info I had done (before I sent my 1st msg) the procedure with the "Request help logging in" but nothing happened. I did it again now and waiting for the email in order to answer the questions.
Have a good day
Henry hello again!
Since I did not get any email by following the procedure with the "Request help logging in" I am asking you for fusther help. Today I clicked on the "Request help logging in" button and got (as at previous times) the following:
Thank you for submitting your email. If it matches our records, you will receive an account verification email.